Return and Refund Policy

Return Policy

Since car glasses are not sold for retail and need to be installed in your car by professionals. Our experts visit your place of choice to install the glass in your car. Once installed glass cannot be returned, though the product does have a warranty for quality and workmanship.

Refund Policy

In case of advance payments received for any product. If you cancel the order, refunds are issued to the payment method used at the time of purchase, except for Cash on Delivery.

Payment Method Refund Method Refund Time-frame(After the return is received)
Credit Card/ Debit Card Credit Card/ Debit Card 2-4 business days
Net Banking Net Banking Account (Credited to Bank Account) 2-4 business days
Cash on Delivery NEFT to Bank Account

Paper Cheque

2-4 business days

8-10 business days

If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information.

Note:

If the original payment method you used to make the payment (credit/ debit card) is no longer valid, we’ll issue the refund through a demand draft.

When we receive a payment failure notice from your bank, we will send you an e-mail asking you to call us. When you call us back, we will collect your name and the address where you want the demand draft to be sent, and proceed with the refund.

Cash on Delivery refunds

For CoD, Payment will be refunded through NEFT/ Paper Cheque. You will need to update the following information to enable us to process a refund to your account:

  • The Bank Account Number
  • IFSC Code
  • Account Holder’s Name
  • Bank Branch
  • Bank Name

Refunds cannot be processed to third-party accounts. So the name of the account holder should match your Cart Account Name.